We're Here for You

Our ParentLink Consumer Care team is a dedicated group of US-based Evenflo employees who sit close to our Ohio factory in order to keep trained and in touch with all of our products. Whether you’re shopping or already own one of our products, they’ll provide you with any one-on-one support you might need via chat, phone or email.


LOOKING FOR HELP?

You’re welcome to contact Evenflo directly Monday through Friday between 8am and 5pm ET. We provide support for both US and Canada, and cover Evenflo, Evenflo GOLD, ExerSaucer, Snugli, and Urbini branded products.

  • LET'S CHAT

    You can get in touch with us at any time during business hours by using LiveChat.

    START A CHAT
  • Evenflo & Exersaucer US
    1-800-233-5921
    Evenflo & Exersaucer Canada
    1-937-773-3971
    Evenflo GOLD US & Canada
    1-800-233-2229

  • Got some more to say? Drop us a message through our contact form and we’ll be in touch with you as soon as possible.

    CONTACT US

SEAT INSTALL SUPPORT

Schedule a video installation appointment with a certified car seat technician. (US & Canada Only)

SCHEDULE AN APPOINTMENT
  • REGISTER YOUR PRODUCTS

    Registering your products allows us to stay in touch, reach out if needed, and spreed up your warranty service.

    PRODUCT REGISTRATION
  • LOST THE INSTRUCTIONS?

    We have you covered, locate and download instruction manuals for all items sold over the last 10 years. All provided in printable PDF file format.

    FIND MANUALS
  • NEED REPLACEMENT PARTS?

    Evenflo offers a full slate of over 4,000 replacement parts via our self-service parts store. If you can’t find what you need, simply contact ParentLink via Phone, Chat or Email for support.

    FIND REPLACEMENT PARTS
  • WARRANTIES

    You can read the full text of our warranty policies or access our team to request support or answer a question.

    VIEW WARRANTY COVERAGE DETAILS

INSPECTION LOCATIONS

Need to get your car seat checked for proper installation? Search the National Highway Traffic Safety Administration’s (NHTSA) listing of child passenger safety seat inspection locations.

Certified inspectors at these locations can provide guidance on proper child restraint use and installation. Enter your United States zip code to search for your nearest location.

PRODUCT NOTICES AND RECALLS

The safety of your child is of utmost importance to Evenflo®. From time to time, we will issue communications to alert parents to a potential safety issue or recall; providing information on what steps, if any, you should take to ensure the safety of the affected product.


LOYALTY PROGRAM

Become a member and earn points & exclusive rewards every time you shop.

JOIN NOW

GOT QUESTIONS?

READ FAQS